Introduction

Daroodi Ltd. uses cookies and similar tracking technologies on daroodi.com to enhance your browsing experience, analyze site traffic, and process secure payments. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences, in compliance with GDPR and ePrivacy regulations.

 

“Transparency is a core value at Daroodi. We use cookies strictly to enhance your luxury browsing experience, secure your payments, and never to intrusively harvest your data.”

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the website owners.

2. Types of Cookies We Use

We categorize the cookies used on daroodi.com into the following types:

a. Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionality such as secure payment processing, shopping cart memory, and logged-in sessions. The website cannot function properly without these cookies.

• Examples: Session cookies, Bank Al Falah payment gateway security cookies.

b. Functionality Cookies

These cookies allow the website to remember choices you make (such as your selected currency, region, or items in your bespoke consultation cart) and provide enhanced, personalized features.

• Examples: Currency preference (USD, GBP, EUR), region selection.

c. Analytics & Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often or if visitors receive error messages. We use these strictly in aggregate to improve the performance and design of our website.

• Examples: Google Analytics. We have configured Google Analytics to anonymize IP addresses so we cannot identify individual users.

d. Targeting & Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

• Examples: Meta (Facebook/Instagram) Pixel, Google Ads tracking. (Note: These are only activated with your explicit consent via the cookie banner).

3. Third-Party Cookies

We do not allow third-party advertising networks to place cookies on your device without your consent. However, some trusted third parties essential to our operations may place cookies:

• Bank Al Falah Payment Gateway: To ensure PCI-DSS compliant, fraud-protected transactions.
• Logistics Partners (DHL/FedEx/UPS): Via tracking links, these partners may place cookies to provide you with real-time shipping updates.
• Google: For site analytics (anonymized).

4. How to Manage Your Cookie Preferences

You have the right to decide whether to accept or reject cookies.

• Cookie Consent Banner: Upon your first visit to daroodi.com, a banner will appear allowing you to accept or customize your cookie preferences. You can withdraw your consent at any time by clicking the “Cookie Settings” link in the footer.
• Browser Settings: You can also set or amend your web browser controls to accept or refuse cookies. If you use different devices to access our site, you will need to set your preferences on each device. Please note that disabling Strictly Necessary cookies may impact your ability to use the full functionality of our website (e.g., checking out securely).

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any changes will be posted on this page with an updated “Effective Date.”